Our experts work day and night to prevent technical issues on our website or app from happening, ensuring a smooth and enjoyable experience.
Here are some tips that can help you solve this problem:
Try resetting your router or your mobile data.
Make sure your device has enough storage space.
Clear your browser/app cache and cookies
Try using a different device to see if the website/app is working normally elsewhere
For our app: Make sure your software is not out of date.
For our app: If none of this works, try reinstalling the app.
If you still need assistance, please contact our support team, it will be our pleasure to help you!