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Withdrawal Method Timeframes

How long does it take to complete a withdrawal request?

After making a withdrawal request, you may be wondering how long it will take for the amount to be available in your bank account.

Check the chart below to view the deadline for each of the available payment methods:

Withdrawal Method

Timeframe

PIX

Up to 12 hours

Crypto

Up to 24 hours

Remember that Saturdays, Sundays and holidays are not business days.

IMPORTANT:

  • The deadlines given are only estimates and may change as they are provided by our Payment Provider.

  • Withdrawals are handled by a third-party Payment Provider. As a result, delays beyond the given deadlines may occur.

  • If you have waited according to the timeframe provided and your withdrawal is still not completed, please get in touch with us.

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